Blog

Open-source or proprietary VoIP: Which one is for you?

Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP. What are proprietary systems? When most companies […]

Does private browsing secure your data?

If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and data thieves. What is private browsing? Your web browser — whether it be Chrome, Edge, […]

Top tips for making your website look awesome

Like people, websites also need to be dressed for success. Here’s how you can make yours look impressive and have visitors eager to do business with you. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a […]

Should you monitor your employees’ online activities?

To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, […]

Why your business should record calls

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

How MSPs are supporting clients during the COVID-19 pandemic

The COVID-19 pandemic and the sweeping shutdowns to contain the spread of the virus brought about significant impacts on businesses. Many small companies realized they lacked the resources to rapidly adopt a remote work setup and tapped their IT partners to help address their technology demands. Here’s how managed IT services providers (MSPs) are rising […]

Watch out for this Android malware

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Give your home Wi-Fi a boost with wireless repeaters and access points

More and more people are working from home these days, which means a fast, reliable home Wi-Fi connection is more important than ever. If all the Wi-Fi boosting tips you’ve seen on the internet have been to no avail, it’s probably time to take a look at the hardware you’re using. It might be that […]