Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service, or QoS.
What is QoS?
VoIP providers and IT experts define “Quality of Service” as the overall performance of a VoIP system or network.
If you own or run a small business you know, better than anyone, that it’s not easy work. It takes a lot of time and energy to meet the demands expected of you every week. That's why certain aspects of running a business, such as cybersecurity, often take a backseat to other, more urgent issues.
The internet isn’t for the naive. It’s a wild place populated by dangerous creatures like malware, scams, and hackers. And as any business owner today would know, data is everything. If you or your employees browse the net unprotected, this valuable resource is threatened by cyberattacks.
In the event of a disaster, businesses must make sure their servers and data are safe. But simply backing up your data doesn’t guarantee business continuity. Here are the mistakes that companies should avoid when preparing for the worst-case scenario.
The internet is not such a bad place to be in — for as long as website owners do their share in keeping it safe for their visitors. Here are three tips to do exactly just that.
When you think of a hacker frantically tapping away in a dark room, who do you think he’s targeting? Banks? The government? Try healthcare information. 2018 saw three times as many healthcare-related cyberattacks as the year prior, and 2019 is holding onto that momentum.
Do you need to reevaluate your approach to email? We've collected our favorite productivity hacks for Gmail so you can make email work for you again, freeing up valuable time that you can use for running your business.
#1. Customize your email address and harness filters
Did you know that Gmail lets you customize your existing email address? Whether you have a regular @gmail.
Global commerce has opened a whole new world for owners of small- to mid-sized businesses (SMBs). It has never been easier to find customers for your products or services. But you still need the right tools to succeed. One such important tool is the computer.
As a business owner, you know how important it is to attend to your holiday customers. To ensure customer satisfaction, optimize the use of your VoIP system. Here's how to do just that.
Check your VoIP equipment
Sometimes, problems with VoIP don't have anything to do with your service provider or even the underlying servers that host the solution.
Facebook has grown rapidly in the past decade and now boasts over two billion monthly active users. These users are constantly liking, sharing, commenting, and posting on the platform. Many businesses see this as an opportunity to grow their customer base so they integrate Facebook advertising into their marketing strategies.