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How will AI impact internet telephony?

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level.

Think before saving logins to your browser

Passwords are a double-edged sword. If you make them too simple, they’ll be easy to guess; if you make them too complex, they’ll be impossible to remember. One solution is to create an uncrackable password and save it to your browser. Unfortunately, recent research suggests that tactic could drastically reduce your privacy.

IT hardware checklist for SMBs

The new year doesn’t have to mean new IT hardware problems. Sure, some headaches are unavoidable, but you can start the year right by giving your computer hardware a little TLC. Let our handy hardware checklist be your guide.

✓ Clean up your computer components
Wipe your monitor with a clean, static-free fabric; remove excess dirt from your mouse’s exterior; and tidy up your keyboard with compressed air.

Gmail gets more add-ons!

Google announced at its I/O developer conference back in March that it will be launching some new extensions for Gmail. The tech company has kept its word and here’s everything you need to know about the latest productivity-enhancing add-ons.

Google’s focus is on productivity services that are already connected to email systems one way or another.