Medical Practice Concerned About Mission Critical EMR System

Medical Practice Concerned About Mission Critical EMR System

Over the past 4 years, we have utilized Zanacore Technologies for all of our IT needs. We initially used them only when something broke! After a couple years of being reactive and with anticipation of a major electronic medical record (EMR) implementation we signed a contract with Zanacore for their NetGuard proactive support. At the time I was leery about signing a contract and committing to a predetermined amount every month. After all, that was just another added expense especially during this terrible economy. Looking back now, I am glad we did.

I was leery about committing to a fixed amount every month.

The benefits have far outweighed the cost. Zanacore played a vital role in the successful implementation of our EMR. From assisting me with hardware decisions to ensuring all our software worked together with the new EMR. Zanacore has been dedicated in resolving any type of problem we have had in a timely manner as well as being proactive in the maintenance of our network. I appreciate their dedication, effort, and honesty and would not hesitate to recommend Zanacore for any professional IT needs.

Stephanie McDonald
Business Manager
Abraham Family Medical