Over the last 4 years our church has been all over the board with different IT support companies and prices. Before Zanacore came on board, we paid less in monthly support costs but we also received almost no service. Instead of repairs we got Band-Aids put on problems. Practically none of our IT problems were solved. After years of trying to get our IT Program running smoothly and efficiently, we decided to take a different approach. We started using Zanacore NetGuard support last year, and I could not be happier. They identified and fixed so many problems from Trojan horses getting into the system, inadequate firewalls, Wi-Fi not working, computers freezing up and many, many more. Whenever we do have a problem with anything on the system all it takes is a phone call or email and the problem is addressed immediately. I’ve finally been able to show our financial team that you get what you pay for. With Zanacore I feel that we are getting the best service for the money.
It is such a pleasure not getting calls everyday from staff members complaining about their computers.
I highly recommend letting Zanacore proactively monitor and maintain your complete network. One of the biggest problems we had was that nobody was checking our firewalls, backups, file security and overall system health. We had multiple computer stations getting viruses and Trojan horses coming in through the backdoor and anyone could get on the Wi-Fi and access our servers. Now Zanacore has implemented security best-practices for our antivirus protection, wireless access, user permission and they regularly manage and test our backups. They monitor our network 24/7 and I feel very safe with their system. We are very pleased with Zanacore and I do recommend Jack and his staff to handle all your needs.