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Browsing Posts in VoIP
Zultys is hosting a webinar to explain the benefits and features of the Zultys System.
- Who is Zultys
- BRIEF hardware product overview
- Features / Training
- FULL Presentation of MXIE (client software)
- Outlook and Exchange Intergration
- Find me / Follow me
- MXIE on BlackBerry (and soon iPhone)
- and MORE!!!
- Q&A Session
We have spent the last 2-3 years looking at different phone vendors. Our goal was simple, we wanted an easy to use system that uses VOIP and offers easy remote access and integration with their data network.
You would not believe how many phone systems are out there. We looked at 3CX, Asterisk, TrixBox, Bizphone, NEC, Nortel, Shoretel, and all the other tel’s we could find.
Microsoft came out with their own phone system. Response Point seemed like the sure answer for us. It was true VOIP, we could use our current channels since it was from Microsoft, and it had a killer feature. It was voice controlled.
We got our demo and started playing with it. We did find some short coming, but the development team was aware of these issues and had plans to fix it. The problem came when Microsoft just about shutdown the Response Point project. Even now it is on a skeleton crew and no new features are planned. Bill Gates pet project now sits on hold due to the economy.
Back looking at systems, we find one that has promise. It had all the features we wanted, it was true VOIP, and it looked easy to manage. We thought for sure there must be something wrong.
We started looking deeper, Learning as much as we could about the company and the system. The more we learned, the more we liked what we saw. We got the demo unit and started putting it through some testing. The system is amazing; the integration with our computers is the best part. We see who is calling, can handle that call, all form our computer. Calling from any phone number on the screen; Easy. Recording a phone call; Scary easy. Getting all my Voicemail and faxes in my outlook (and on my smart phone); Again, Easy. It just seems to do it all. We had no trouble setting up a remote phone and using it just like the phones in our office.
Its official we found a VOIP phone system we could sell and support that has all the features we need. Jack went to South Carolina for a week of intense training on the system and we are now Certified XXXX. I you are in the market for a new phone system, you should really see a demo of this unit. It easily scales from 5-10 users to well over 1000 users (The proposed limit is 10,000 users in 128 different locations).
As Microsoft Partners, we will still sell and support Response Point where it’s a good fit. We are also looking at Allworx as another system that can provide a “Key System” feel. These other systems will mostly be for certain clients as we feel right now Zultys has the best solution and is priced competitively.
Zanacore has been approved by Microsoft as a Response Point Specialist. This is Zanacore’s first step into Voice services and it is a big one. Response Point is Microsoft’s new Phone system, and in the next few months I’m sure we will be posting a lot about the features along with some great tips and tricks.
From Microsoft:
Easy to use
Response Point lets you access phones, contacts, and features using only your voice—all with the push of a blue button. Thanks to Microsoft’s award-winning speech recognition technology, you simply tell your phone what to do.
Easy to manage
Management of standard phone systems requires extensive training and networking expertise. Response Point empowers you to complete phone moves, additions, or changes with just a few quick mouse clicks. Microsoft’s familiar and intuitive visual interface guides you through the simple installation process, step by step. And integration with Microsoft Office Outlook means you can use the Response Point Assistant to voice dial your Outlook contacts, enhancing the way you already communicate.
Easy to grow
Response Point empowers you to expand your phone system as your business grows. Average PC users can add new phones in minutes. And by leveraging the benefits of Voice-over Internet Protocol (VoIP), Response Point makes it incredibly easy and cost effective to add new phone lines—without the wiring hassles of a traditional phone system.
Response Point puts powerful technology—previously too expensive and complicated to install and manage—right into your hands. Delivered on industry-leading hardware from D-Link, Quanta, and Aastra, Response Point is a complete, affordable phone system that grows with yo ur small business.
